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2009/10/19 - Please be kindly informed that our office will be relocated to following address with effect from 24 October 2009: Flat B, 9/F., China Fen Hin Building, 5 Cheung Yue Street, Cheung Sha Wan, Kowloon


2008/05/13 - SysScan show auto-ID SAP integration Solutions on "Compass Solution Day 2008" as Platinum Sponsor on June 13, 2008.


2008/01/26 - Sa Sa Cosmetic choose SysScan mobile WMS (Warehouse Middle-ware System) solution & SAP integration services. Totally over 200 pcs New Generation Mobile Terminal (Datalogic Memor) are adapted to replace existing Palm base Mobile Terminal in the shop & warehouse.

2007/12/05 - UPS Supply Chain Solutions - "International Freight Orders Management System",Sysscan release program update with enhanced performance and bug fixed.

2007/11/20 - Hong Kong Trade Development Council awards SysScan the Mobile VMS (Visitor Management System) Tender. CN3, INTERMEC's most updated rugged PDA & 2D Barcode technology are adopted to define a new generation of visitor registration method.

2007/10/19 - SysScan is continuously awarded by River Trade Terminal of their wireless network infrastructure Maintenance Services Contract

2007/07/11 - SysScan becomes Avery Dennison qualified RFID Label Converter!

2007/07/03 - TVB press of SysScan Barcode System for using in Hong Kong Public Hospitals!

2007/03/08 - Hospital Authority awards SysScan a 2 year contract of "Supply of Wristband Printer, Patient Wristband and Related Accessories

Repair services
  Brand and Model (e.g. TEC B452, TEC B472...)
  Region / Country (e.g. HK, PY, GZ...)
  Contact point (e.g. address, phone, fax, e-mail)
Technical support
  Hardware / software
  on-line / downloads (driver, user manuals, documentation)
  E-mail
  On-site
  Region / Country (e.g. HK, PY, GZ...)
Customer support contractual services
  Service feature
  Remote problem diagnosis and support
  Materials and parts included
  Enhanced parts inventory management
  Work to completion
  It will take 30 days from the time this service is purchased to set up and perform necessary audits and processes before the hardware call-to-repair time commitment is in effect. During this initial 30-day period and for up to 5 additional business days after the audit is completed, we will provide a 4-hour onsite response time and will use commercially reasonable efforts to meet the 6-hour call-to-repair time commitment.
  Onsite response time specifies the period of time that begins when the initial service request is received and ends when the authorized representative arrives at the Customer's site, if this time falls within the specified coverage window.

The following onsite response times are available for eligible products:

- Next-day response:
An authorized representative will arrive at the Customer's site to begin hardware maintenance service the next day after the service request has been logged and for which there is a contracted coverage window.
- 4-hour repsonse:
An authorized representative will arrive at the Customer's site to begin hardware maintenance service within 4 hours after the service requst is logged, if this time falls within the contracted coverage window.
  Contact point (e.g. address, phone, fax, e-mail)
   
   


Tel: (852)23702227 Fax: 23702054
Email: HK_Sales@sysscan.com.hk

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